Return Policy:
Return will only be accepted if the item is not used and it’s in original packing (Not Re-packed). Customer has to contact us within 3 days of purchase and ensure that the request met the return criteria as stated.
Used, Re-Packed, Installed and damaged original packing items will not be returned and if customer still want to return the item then he/she will be charged 25% of total invoice value.
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Service & Warranty:
We provide 1 year warranty on all our products and full service support with 4 service centers covering all areas in UAE.
Delivery options:
All orders will be delivered in 48 hours ( working days). All orders purchased online are eligible for free delivery and we deliver all across the UAE**.
**For below areas we charge AED 250 per delivery:
** For below areas delivery is Free on certain days and chargeable (AED 250) on other days.Umm Al Qwain – Free delivery on Saturday
Al Ghadeer – Free delivery on Wednesday
Ganthoot - Free delivery on Wednesday
Privacy Policy:
Your information and records described above (hereinafter referred to as the "Information") will be stored and maintained in our database only and will be kept in confidence by us. We will safeguard, according to strict standards of security and confidentiality, any Information our customers share with us. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that Information
Please be advised that our company is not responsible for collection, disclosure and/or use of your personal information provided by you to any third party's website which is linked to or from our web site. Your access to such linked website, and your providing personal information to such linked website, are entirely at your own risk.
Liability & Applicable Law and Jurisdiction
The total liability of Al Yousuf Electronics on any claim, whether in contract, warranty; product liability; and copyright, trademark, trade secret, patent and other intellectual property rights infringement; or otherwise, arising out of, connected with, or resulting from the performance or non-performance of any agreement resulting here from or from the sale, delivery resale, repair, replacement or use of any product or the furnishing of any service, shall not exceed the price allocable to the product or service which gives rise to the claim.By accessing and using the Website; and purchasing online, you agree that your access and use of the Website, online purchasing is subject to these terms and conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of UAE. Courts of Dubai shall have exclusive jurisdiction on all issues arising out of any issue related to copyright, intellectual property right, liability, access, usage and purchase through the Website.